Frequently Asked Questions
Find answers to common questions about ReceiptsAI's AI-powered receipt processing, data extraction, security, pricing, and more.
How to Rename Files Automatically?
A guide to keeping your expenses organized with smart file renaming. Rename your files automatically with ReceiptsAI....
Is my financial data secure?
Yes, absolutely. We use bank-level security protocols including AES-265 encryption, SOC 2 compliance, and comprehensive data protection measures to ke...
How accurate is the AI data extraction?
Our AI achieves 99%+ accuracy on clear, well-lit documents. We provide an easy review process to ensure 100% accuracy for your records....
What file formats do you support?
We support PDF files for bank statements and JPG, JPEG, PNG formats for receipts and invoices....
Can I cancel my subscription anytime?
Yes, you can cancel anytime with no fees or long-term contracts....
Do you offer a free trial?
Yes! Start free with no credit card required, no commitment. Get 30 free credits to experience AI-powered bookkeeping....
Which countries and currencies are supported?
We support English documents and multiple currencies including USD, EUR, GBP, CAD, and more....
How to manage my finances with AI?
AI-powered financial management with 99%+ accuracy. Automatically categorizes expenses, eliminates manual data entry, and produces tax-ready documents...
What data is extracted from receipts and statements?
Extracts 50+ data fields including merchant info, amounts, dates, taxes, line items, payment methods, and bank transactions with 99%+ accuracy....
How should I take photos for best results?
Take photos in well-lit areas with receipts flat and uncrumpled. Ensure the entire receipt is visible and text is clear....
Is payment processing secure?
Yes, we use Stripe for secure payment processing. We don't store any credit card information on our servers....
How can I login or sign up?
Your ReceiptsAI account is linked to your email. Enter your email to receive a login link directly....
Can I delete my data?
Yes. Once you delete your data it is no longer kept by us. Please note that you cannot undo this action....
How to set up custom expense categorization with ReceiptsAI?
Create custom expense categories and set up automatic rules based on merchant names, amounts, or patterns to organize expenses your way....
Can I request a refund?
We have a 30 day money back guarantee. If you are not satisfied for any reason, do not hesitate to contact us....
Can I purchase more credits?
Upgrade your subscription for more documents or contact us for higher volumes....
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